What is the warranty on the frame and electrical components?
We warrant to the original purchaser that the steel frameset, including the motors, are free from defects in design, material, and workmanship.
Steel frame warranty
The warranty is applicable for ten (10) years for the frame.
Motor and the electrical component's warranty
The warranty is applicable for five (5) years for the motors and the electrical components, in the case that your handset’s screen or other electrical parts do not function due to manufacturing defects.
The warranty is applicable but is subject, but not limited, to the limitations below:
- Defaults caused by inadequate installation and/or use.
- All products that were modified or repaired by the user or a third party other than ergonofis.
- Normal use damages and scratches.
- An extensive weight used on the sit-stand desk (over 300 pounds).
- Damage caused during a relocation (move) of the adjustable desk.
- Damage caused by water.
* Please note that the warranty is only applicable to the original purchaser with proof of purchase and it is not transferable.