My frame's legs are not evenly raising or lowering my desk

Why is this happening?

This issue can occur when the legs become decalibrated. 

Resolving the Issue

Simply lower your desk to its lowest point and keep holding the down arrow for an additional 3-5 seconds. This will recalibrate your frame's legs and resolve the issue. 
Should this not fix the problem, please take a photo of the issue and email us at

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